Student Information

This page is to support our students with the relevant information they require as a student, in relation to their course, paying their fees and providing access to policies relevant to their student rights and terms and conditions of being a student with FLN.

If you are having issues with your studies or need extra support you can speak to your teacher or the Manager of
Accredited Training Programs. At FLN we have staff members in place to provide you with support. 

We encourage our students to provide feedback about our courses or any concerns they have in relation to being a student with FLN. Feedback can be made via the link to the feedback form below and can be done without giving your name or email details, just detail your feedback. 

For general information in relation to your studies at FLN please see the student handbook, which you should have received when you enrolled. If you need another copy do not hesitate to ask at reception and a new copy will be provided to you.
See Link: FLN Student Handbook or FLN Accredited Courses Brochure

Feedback Form

Students Policies 

The following are student policies that apply to students attending FLN. If you need any assistance understanding or completing a form in relation to a policy please let a teacher know or the Manager of Accredited Training Programs who are available to support you. Click on the policy links below.
Fees and Charges 

• Student Fees and Charges 
• ​Student Fees Plan 2019
• ​Student Refund Policy 

Privacy and Conduct 

• Student Privacy Policy 
• Student Code of Conduct
• ​Academic Dishonesty Policy 

Grievance and Complaints

• ​Complaints and Grievance Policy
• Complaints and Grievance Form 
• Students Grievances Process  

Course Assessment

• Assessment and Appeals Policy 
• Student Appeals Form

Recognition of Prior Learning or Credit Transfer

• Recognition of Prior Learning Policy
• Recognition of Prior Learning Application Form
  

Other FLN policies can be found on the Registration, Publications and Policy Page. Click this link 

Important Links 

As a student it is important that you are aware of your rights. FLN as a Registered Training Organisation (RTO) has the responsibility to meet various standards in the delivery of its courses to you. If you believe FLN is not meeting these standards or has not responded to a grievance you have lodged you have the right to make a complaint.
The following link provides important information in relation to the standards you should expect in undertaking your course with FLN or if wish to escalate a complaint. For more information click the link below. 

• Victorian Registration and Quantification's Authority - VET and Training Organisations - See for Students